Case Management

Case management can truly make a difference for clients who have found the road to recovery a very rocky one in the past.

The effect of our interventions and collaboration with clients is to reduce social stressors and other obstacles to recovery. Clients develop hope and confidence that they can recover. They begin to look forward to achieving life goals, including further education and vocational and technical skills training.

Region 5 Substance Dependence Case Management targets the needs of substance abusing clients who are prone to chronic relapse and repeated use of community acute care services. Recovery may be complicated for these clients by complicating psychiatric disorders or by a gamut of social and environmental problems that need specific address.

Program Goals

Our goal is to guide clients through the sometimes bewildering maze of recovery supports and services available to them. Our approach emphasizes respect for the client and efforts to promote independence and self-empowerment.

Our case managers assist and advocate for clients, serving as liaisons with service and treatment providers and providing practical and logistical assistance as needed. In the process, we may help clients to obtain housing and connect with supports such as the Department of Social Services and the Social Security System. We also:

  • Help clients resolve legal difficulties and work closely with the courts, public defenders and probation and parole officers.
  • Coordinate closely with other service providers working with the clients, including clinical treatment staff and psychiatric providers.
  • Encourage and assist clients in remaining compliant and clinical treatment recommendations and medication maintenance regimens.

Because of our close and ongoing connection to our clients, we are often in a position to recognize acute worsening of their conditions and can intervene early to assure that appropriate interventions are given.

Program Criteria

Prospective clients should not currently be receiving SAGA benefits and will have had:

  • Two or more admissions to detox or inpatient treatment facility within the last six months, or have shown frequent use of community resources (i.e., ER, police, shelter).
  • They will meet the DSM IV criteria for Primary Axis I substance dependence and may show Mild-Moderate Psychiatric Symptom Severity.
  • They will have demonstrated three of the following:
    1. History of needing continuous supportive treatment
    2. Current housing difficulties or homeless that may increase the risk of relapse
    3. Lack of financial resources and systems supports
    4. They are involved in or are appropriate for specialized services (i.e., DCF, AIC, probabtion  and parole.


Case Management is located in Danbury. Click here, for contact information and directions.

Call our main office at (877) 874-6222 or (203) 792-4515.
Request information using our confidential online form.